Payments at gates

Dear passengers, please note that airlines may require additional payments at the boarding gate if their Conditions of Carriage are not complied with. This most commonly concerns the maximum permissible size of hand baggage and its total number per single passenger.

Therefore, we strongly encourage all passengers to familiarise themselves with their airline's hand baggage rules before travelling.

At Bratislava Airport, hand baggage is thoroughly checked by dedicated trained staff at the boarding gates. If your baggage exceeds the permitted limits, you may be allowed to repack it at the boarding gate, provided that the baggage can be adjusted to meet the airline's requirements. However, this usually does not apply to rigid suitcases, which cannot be reduced in size as required.

If adjustment is not possible, a fee will be charged according to the applicable price list of the airline. Depending on the carrier, the baggage may be either allowed on board after payment or placed in the aircraft hold and collected upon arrival at the destination. Each checked item will receive a corresponding baggage tag after payment.

If the passenger is unable to adjust their baggage or refuses to pay the required fee, their baggage may not be accepted for transport. If the passenger still decides to fly, the unpaid baggage will be considered abandoned and left at the boarding gate; the passenger irrevocably loses ownership of such baggage. Subsequently, it will be thoroughly removed by the police in accordance with applicable security procedures.

If a passenger refuses to make the required payment, refuses to hand over baggage for transport in the aircraft hold, or fails to cooperate with airport staff, they may be denied boarding in accordance with the airline's Conditions of Carriage, without the right to a refund of the flight ticket or to compensation for any additional costs.

ATTENTION: Some airlines accept card payments only (no cash). In some cases, payment can also be made via the airline's mobile application.

Before handing over baggage for transport in the aircraft hold, it is necessary for the passenger to remove the following items:

Lithium batteries, medication, travel documents, money, and other valuables. Failure to remove these items may pose a potential safety risk not only to the passenger in question, but – particularly in the case of lithium batteries that have not been removed (they must be taken directly on board) - also to the entire aircraft. We also recommend removing fragile items, as they may get damaged during transport.