For response to questions which you can´t find here, look in subsections of Practical advice from the menu at right-hand side of the screen.
Purchase of air ticket
Flight tickets from/to Bratislava Airport can be purchased here.
Can I buy air tickets also directly at the airport?
Yes, air tickets of some airline companies (Ryanair, Wizz Air) can be purchased personally at the airport desk called „Airport Tickets & Fees Centre“, which can be found in the departure hall of the airport. Purchase is open 2 hours before each departure.
What is an online check-in? How to do online check-in?
Online check-in is a process, where the passenger registers himself on his own through web page or mobile application of airline company for departure by relevant airline company. It covers filling-in personal data and data on travel document. During registration you can order assistance at the airport for immobile passengers, purchase additional baggage, insurance, transport or other additional services.
Do I have to do online check-in?
Some airline companies (Ryanair, Wizz Air) require you to register for departure in advance, i.e. to do online check-in in advance. If you fail to do so, check-in at the airport for departures of Ryanair and Wizzair companies shall be charged according to a pricelist of the airline company. Online check-in can be made on web page of the airline company or through application in mobile or tablet. If you have boarding ticket printed or available in mobile application and you travel only with your hand luggage, you can go to security check on the 2nd floor of the departure terminal and do not have to go through check-in at the airport.
Provided that the airline company does not require online check-in, you shall appear at the check-in desks at the airport for registration for departure.
How can I get boarding pass?
After registration through web or mobile application – online check-in – you get boarding ticket. You can print it out or you can produce electronic form of ticket in mobile application, if it is enabled by the airline company.
I am not the citizen of the European Union. Where will my visa be checked?
If you are not a citizen of the European Union you shall visit the check-in desk which handles your flight for verification of visa together with air ticket which you have printed out during online registration.
When to come to airport
When shall I get to the airport?
You shall be at the airport generally 2 hours before scheduled time of departure. At that time, check-in and security check is open, so you should reserve enough time. Some airline companies open check-in as early as 3 hours before scheduled time of departure. Check-in usually closes 40 minutes before planned time of departure.
Baggage and food
What baggage can I take for the flight?
Weight, number and size of hand luggage and checked baggage varies accordingly to the transport conditions of airline company. You shall read them on the web page of the company you fly with, generally in section Terms & Conditions.
What can I have in the hand luggage?
In general, you should not carry any sharp objects, guns or bigger packs of liquid in your hand luggage. Detailed rules can be found here.
Can I carry food in my hand luggage?
You can have food (sandwich, bread, biscuits, chips, instant soups etc.) in your hand luggage as well as liquids in total of 100 ml or 100 grams. Summary of liquids shall not exceed 1 litre. Liquids must be placed in plastic closing bag (zipp bag).
Can I carry bryndza (sheep cheese), ketchup, codfish, mustard, chocolate spread (nutella), spread cheese, cottage cheese, pate in my hand luggage?
You can carry these products only in volume of 100 grams or 100 ml. The food must be placed into plastic closing bag (zipp bag) together with other substances of liquid character. The summary shall not exceed 1 litre. If you need to transport food in larger quantity, place it into your checked barrage.
Can plastic bags for liquid be purchased at the airport?
Yes, plastic zipp bags can be purchased at the airport, right before the entry into the security check area. The price for package is 1 €.
Can I travel with animal?
Transport of animals is provided by airline companies Pobeda and Travel Service/Smartwings. Detailed information can be found here. Exceptions represent guiding dogs which are carried on the board of the plane free of charge.
Do I have to take on board hand baggage with a specific size and amount?
The size of hand baggage and its total number is determined directly and individually by each air carrier in its conditions of carriage usually listed on the website of each carrier. To check specific baggage, the designated baggage size meter with the name of a specific airline company is most often used and is located at the check-in desks and boarding gates of our airport. In case of any discrepancy with the size and number of hand baggage of the passenger compared to the transport conditions of the given airline, the passenger will be required to pay an additional payment according to the currently valid price list of the airline. Otherwise, such baggage will not be admitted for air transport in the sense of non-compliance against the transport conditions by the relevant passenger.
Exchange office, pharmacy, ATM, left-luggage office
Is there an exchange office, pharmacy, ATM left-luggage office at the airport?
There is no currency exchange office within the airport premises.
There is no pharmacy available at the airport.
There are multiple ATMs at the airport - UniCredit Bank, ČSOB, Euronet.
There is no left-luggage office at the airport.
There is no prayer room at the airport.
What shall I do if I have broken leg/alien object having operated-in/ I am pregnant / I need assistance at the airport?
All information can be found here.
I am not able to fly
I am not able to take flight for which I have purchased air ticket. What shall I do?
If you are not able to travel on the flight for which you have purchased air tickets, you should contact the airline company in order to move / shift the date of your departure to other date. If the flight is delayed, airline companies offer to transfer the flight, usually under more favourable price conditions.
Excursion and views
Do you organise excursions? It there a "lookout tower" at the airport from which I can watch aircrafts?
The airport does not organise excursions. There is no public area designated for the observing the aircrafts in the airport building.
More in this section
|03. 03. 2024
|03. 03. 2024
Use of alternative transportation to the Airport
There is a public transport bus to M. R. Štefánik Airport no. 61 in the direction from the main railway station.
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